Frequently Asked Questions

BANDANA BIBS

We recommend that you wash our bibs at 30 degrees in a gentle cycle. Suitable for cool tumble dry. Do not use bleach. Wash all bibs prior to use, preferably with like colours.

The top layer is Jersey cotton which is very suitable for soaking up the wetness and the lining layer is fleece which prevents wetness from reaching the chest and keeps your baby dry.

There are 2 sets of nickel free poppers for fastening the bibs and they allow for adjusting the neck size where required.

Our bibs are made to one size and they will fit babies and toddlers up to 3 years of age. 

SHIPPING & DELIVERY

Shipping with the UK-

We offer FREE SHIPPING  for all UK orders over the value of £10. For orders less than £10 value, There is a shipping cost of £1.99.

International delivery-

EU Countries-

Upto £25.00 - £4.50

£25.01 - £50.00 - £8.50

£50.01 - £100.00 – 14.50

Rest of the World-

Upto £25.00 - £5.50

£25.01 - £50.00 - £10.50

£50.01 - £100.00 – £15.50

We currently do not ship to South America and Netherlands.

For customers in the UK-

Items within the UK are posted using Royal mail 1st class delivery and you should receive your items in 1-3 working days. In rare cases there might be delays in delivery of items. According to Royal mail's terms of service, we are unable to file a claim for your item unless 15 days have passed from the time of dispatch of your item. Please allow this period and do get in touch with us by email us at - info@lovjoy.co.uk along with your order reference number, name and delivery address. If you require any assistance regarding your order at any time, please do not hesitate to get in touch with us by emailing us at- info@lovjoy.co.uk

Customers outside the UK-

Although deliveries to addresses outside the UK normally take 7-10 working days, in rare situations there is delays in international delivery, because of various reasons. If 30 days have passed since the items have been dispatched and you haven't received them, please do get in touch with us and we will assist you quickly. If you require any assistance regarding your order at any time, please do not hesitate to get in touch with us by emailing us at- info@lovjoy.co.uk

We post our bibs by Royal Mail's Airmail service. Deliveries to addresses outside the UK should normally take 7-10 working days from the time your item is dispatched. 

We currently ship worldwide excluding countries in South America.

RETURNS

If for any reason you are not happy with your purchase, we are happy to exchange it or to refund you in full. Please contact us within 14 days of receiving your item if you wish to return the item. Please return the items, in its original packaging.Please include your order reference id in your package. Please note that you are responsible for paying return postage for the item unless the item is returned because it is faulty. We take great care in the making of our products, but if for any reason the item is faulty, please do not hesitate to get in touch with us by contacting us directly by sending an email to- info@lovjoy.co.uk.

Once we receive your returned purchase, we will refund the price of your purchase to the original card details or exchange it for another design, depending on your instructions. You will receive this refund within 14 days from when we receive the returned item. This return policy is in addition to your legal rights and does not affect your statutory rights in any way.

WHOLESALE

Yes, we do sell our bibs at wholesale prices to retailers. Please email us at - info@lovjoy.co.uk with your requirements and we will get back to you!